We currently only deliver online orders within the UK. However, if you're outside of the UK and interested in our products, please get in touch with us via email or WhatsApp, and we will see how we can assist you!

We operate Monday-Friday from 9am-5pm and do not despatch at weekends. If you order before 11am, your order will be despatched same-day. After this, your order will be despatched the next working day. We ship all parcels Tracked 24hr, £5.99 which is automatically added at checkout.

Absolutely! Once your order has been dispatched, you'll receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery right to your doorstep. If you have any concerns or questions about your order's status, feel free to reach out to our customer support team via WhatsApp!

If your order has not arrived by the expected date/time provided on your tracking email, or the courier hasn’t updated your parcels status - please contact us right away with your order number and we will investigate and reach a resolution as fast as possible.

Oh no! We are so sorry to hear this! Please contact our WhatsApp or email to get in touch with our 24hr customer support. They will ensure you have a replacement sent out ASAP! Please provide them with your full name, delivery address and the product in question. Thank you!

Oh no! We are so sorry to hear about this. But do not fret! Please reach out to our customer support team as soon as possible. You can contact us via email, phone, or WhatsApp. Please provide your order number and details of the issue, we shall rectify within minutes!

Need to return your order? No problem! We're here to make it easy and stress-free. Just give our friendly customer support team a message via email or WhatsApp. Share some details about your order, and we'll guide you through the return process smoothly.

Refunds will be initiated instantly, usually funds will land in your bank account within a maximum 2–3-day window. But if it is longer than this timeframe, please do not hesitate to contact us!

If you're not happy with your purchase, no worries! We've got you covered with our 60-day Moneyback Guarantee. Just reach out to us through email or WhatsApp, and we'll gladly process a full refund – no questions asked. You have 60 days from the purchase date to decide, so there's plenty of time to make sure you're satisfied with your product. Easy and hassle-free!

Unlocking the 10% discount with our Subscribe & Save feature is a straightforward process. Begin by selecting the desired product and opting for "Subscribe & Save." After adding it to your cart, proceed to checkout, where you can customise the subscription frequency. Enjoy the simplicity as the 10% discount effortlessly applies to your total at checkout and voilà – you're ready to enjoy the perks of both regular deliveries and significant savings!

If you've forgotten your password, simply go to the Dr. Senst Pets login page and click on the "Forgot Password" or "Reset Password" link. Enter the email address associated with your account, check your email (including spam/junk folders) for a password reset link, and click on it. Follow the prompts to create a new password, save the changes, and you should be able to log in with your updated password. If you encounter any issues, please reach out to us via WhatsApp or email!

To check when your next order is scheduled, simply log in to your account. Once you're on the My Account page, navigate to your active subscriptions and look for details such as the next scheduled delivery date. If you have any trouble finding this information, please feel free to reach out to us!

Once you’re logged in, select My Account on the top bar, this is where you can change/edit your personal details, address information, payment method, and billing address. Simply look for the detail you wish to change in your account and click on its respective button. After you finish entering your details, click the save button to update your information.

Absolutely! If you need to change the date of your delivery, simply log in to your account, go to the My Account page, and click 'Edit Subscription' for the relevant subscription. Adjust the delivery date or frequency to your liking and save the changes. This allows you to customize your delivery schedule according to your preferences.

Absolutely! Even if you have an active subscription, you can still purchase one-off items. Browse our product catalogue and add the desired one-off items to your cart. These additional items will be separate from your subscription, allowing you to enjoy the flexibility of both regular deliveries and the option to purchase individual items as needed.

If you want to remove a product in your subscription, it's a breeze! Just log into your account using your email on our website, head to the My Account page, and hit 'Edit Subscription.' Once there, spot the item you'd like to part ways with and give it a click to remove it. Remember to save your changes! We want your subscription to be exactly what you want, so if you have any questions or need assistance with the removal process, please contact us!

Certainly! If you wish to pause your subscription, simply log in to your My Account page using the email you used for your purchase. On the My Account page, locate your active subscriptions and click on 'Edit Subscription' for the one you want to manage.

To temporarily halt your subscription, click on the 'Pause subscription for a month' button, and this option will automatically reset after a month. Please keep in mind that pausing your subscription means you won't receive deliveries for that period.

Yes, Absolutely! You have complete flexibility with our subscription service. There are no binding contracts, providing you with complete freedom to effortlessly pause, stop, cancel, or modify your subscription at any time.

Cancelling your subscription is easy! Just log in to your account on our website, go to the My Account page, and click 'Edit Subscription.' Scroll down and select 'Cancel Your Deliveries' at the bottom.

Share the Dr. Senst Pets love and enjoy a fantastic 10% off for both you and your friend! If Dr. Senst Pets is your go-to for at-home pet care, let your friends in on the secret. For every friend who joins the Dr. Senst Pets community, you gain a 10% discount on your next purchase. No gimmicks, just gains! Your friend is in for a treat too - a complimentary 10% off on their first order. Keep it real, spread the savings, and elevate your pet care routine with Dr. Senst Pets! CONTACT US ON WHATSAPP & WE WILL EMAIL YOU A DISCOUNT CODE FOR YOU & YOUR FRIENDS!

The benefits of Dr. Senst Anti-Itch & Immunity Soft Chews include:

• Reduces Itching & Scratching
• Improves Sensitive Skin
• Boosts Immunity Defences
• Relives Allergy Symptoms
• Supports Waxy Dirty Ears
• Helps Nourish Itchy Skin & Coat

Read the dosage chart as the amount to use is based on your dog’s weight. Feed directly to your dog or crumble over their food. Repeat this once per day.

Dosage - Based On The Weight Of Your Dog In KG

Small Dog (Under 10kg) - 1 x Soft Chew

Medium Dog (11-22kg) - 2 x Soft Chews

Large Dog (23-50kg+) - 3 x Soft Chews

Dr. Senst Anti-Itch & Immunity Soft Chews contain 120 x chews per tub which works out lasting:

Small Dogs = 4 x Months Usage

Medium Dogs = 2 x Months Usage

Large Dogs = 1+ x Months Usage

Results will be shown within 60 days of continuous use. If for any reason you have not noticed any result shown within this time, please contact us for help/advice! Or you can take advantage of our 60-Day Money-back Guarantee.

Dr. Senst Anti-Itch & Immunity Soft Chews contain the following list of ingredients: Ingredients per 2 soft chews (5g)
 

Active Ingredients: 
Colostrum 500mg
Organic Turmeric 200mg
Apple Cider Vinegar 150mg
Alaskan Salmon Oil 130mg
Organic Liquorice Root 100mg
Vitamin-C (Ascorbic
Acid) 100mg
5-Strain Probiotic Blend 3 Billion CFUs

Inactive Ingredients:
Natural Salmon Flavour, Sweet Potato, Carrot, Pea Flour, Garbanzo Flour, Flaxseed, Sunflower Lecithin, Coconut Glycerin, Pumpkin Powder, Sorbic Acid, Rosemary Extract, Mixed Tocopherols

YES - All of our Dr. Senst Soft Chews range have been tested & approved suitable/safe for dogs by Dr. Senst Pets veterinary consultant Dr. Stephanie Bauer.

The ingredients inside Dr. Senst Anti-Itch & Immunity Soft Chews are 100% natural. If your pet is experiencing any side effects related to the anti-itch chews, we advise to stop taking the product and seek advice from your vet.

Have questions regarding allergy concerns? Please contact our WhatsApp for further info…

All of our Dr. Senst Soft Chew Range has an expiry date located on the bottom of each container. Alongside this you will also see a batch number, should you ever need it. All our products have a best before date of up to 2 years once opened, when stored correctly. We advise to store within the sealed container, in a cupboard away from direct sunlight. This minimises chance of contamination.

Can’t find the expiry date? Contact us via WhatsApp…

We recommend introducing Dr. Senst Anti-Itch & Immunity Soft Chews into your dog’s daily routine from the age of 6 months plus.

The benefits of Dr. Senst Calming & Emotional Support Soft Chews include:

• Alleviate Stress & Fear
• Help With Separation Anxiety
• Reduce Nervous Barking
• Manage Aggressive Behaviour
• Relief From Loud Noises
• Ease Restlessness & Hyperactivity
• Reduce Destructive Behaviour

Read the dosage chart as the amount to use is based on your dog’s weight. Feed directly to your dog or crumble over their food. Repeat this once per day.

Dosage - Based On The Weight Of Your Dog In KG

Small Dog (Under 10kg) - 1 x Soft Chew

Medium Dog (11-22kg) - 2 x Soft Chews

Large Dog (23-50kg+) - 3 x Soft Chews

Dr. Senst Calming & Emotional Support Soft Chews contain 120 x chews per tub which works out lasting:

Small Dogs = 4 x Months Usage

Medium Dogs = 2 x Months Usage

Large Dogs = 1+ x Months Usage

Results will be shown within 60 days of continuous use. If for any reason you have not noticed any result shown within this time, please contact us for help/advice! Or you can take advantage of our 60-Day Money-back Guarantee.

Dr. Senst Calming Chews contain the following list of ingredients: Ingredients per 2 soft chews (5g)
 

Active Ingredients: 
Organic Hemp Seed Oil 200mg
Organic Hemp Seed Powder 200mg
Organic Chamomile 200mg
Colostrum 200mg
Organic Passion Flower 120mg
L-Tryptophan 98% 90mg
Valerian Root 80mg
Organic Ginger Root Powder 80mg
Ashwagandha 25mg
Vitamin-B1 50mg

Inactive Ingredients:
Natural Chicken Flavouring, Sunflower Lecithin, Flaxseed, Coconut Glycerin, Pumpkin Powder, Rosemary Extract, Mixed Tocopherols, Garbanzo Flour, Sweet Potato, Carrot, Pea Flour, Sorbic Acid

YES - All of our Dr. Senst Soft Chews range have been tested & approved suitable/safe for dogs by Dr. Senst Pets veterinary consultant Dr. Stephanie Bauer.

The ingredients inside Dr. Senst Calming & Emotional Support Soft Chews are 100% natural. If your pet is experiencing any side effects related to the calming chews, we advise to stop taking the product and seek advice from your vet.

Have questions regarding calming concerns? Please contact our WhatsApp for further info…

All of our Dr. Senst Soft Chew Range has an expiry date located on the bottom of each container. Alongside this you will also see a batch number, should you ever need it. All our products have a best before date of up to 2 years once opened, when stored correctly. We advise to store within the sealed container, in a cupboard away from direct sunlight. This minimises chance of contamination.

Can’t find the expiry date? Contact us via WhatsApp…

We recommend introducing Dr. Senst Calming & Emotional Support Soft Chews into your dog’s daily routine from the age of 6 months plus.

The benefits of Dr. Senst Probiotic & Digestive Support Soft Chews include:

• Soothe Sensitive Tums
• Immunity & Digestion
• Healthy & Regular Bowel Movements
• Nourish Healthy Gut Bacteria
• Help Stool, Gas & Bad Breath Problems
• Bum, Scoot & Anal Gland Support
• Stop Grass Eating

Read the dosage chart as the amount to use is based on your dog’s weight. Feed directly to your dog or crumble over their food. Repeat this once per day.

Dosage - Based On The Weight Of Your Dog In KG

Small Dog (Under 10kg) - 1 x Soft Chew

Medium Dog (11-22kg) - 2 x Soft Chews

Large Dog (23-50kg+) - 3 x Soft Chews

Dr. Senst Probiotic & Digestive Gut Support Soft Chews contain 120 x chews per tub which works out lasting:

Small Dogs = 4 x Months Usage

Medium Dogs = 2 x Months Usage

Large Dogs = 1+ x Months Usage

Results will be shown within 60 days of continuous use. If for any reason you have not noticed any result shown within this time, please contact us for help/advice! Or you can take advantage of our 60-Day Money-back Guarantee.

Dr. Senst Probiotic & Digestive Support Soft Chews contain the following list of ingredients: Ingredients per 2 soft chews (5g)
 

Active Ingredients: 
5-Strain Probiotic Blend 4.5 billion CFUs CU Bacillus Subtilis
Dried Pumpkin 200mg
Papaya 200mg
Flaxseed Powder 100mg
Chicory Root Powder (Inulin) 75mg
Greek Yoghurt 70mg
Maqui Berry Extract 15mg

Inactive Ingredients:
Sunflower Lecithin, Natural Beef Flavouring, Flaxseed and Plums, Flaxseed Oil, Coconut Glycerin, Fructooligosaccharides, Mixed Tocopherols, Natural Flavours from Oregano, Pea Flour, Garbanzo Flour, Rosemary Extract

YES - All of our Dr. Senst Soft Chews range have been tested & approved suitable/safe for dogs by Dr. Senst Pets veterinary consultant Dr. Stephanie Bauer.

The ingredients inside Dr. Senst Probiotic & Digestive Gut Support Soft Chews are 100% natural. If your pet is experiencing any side effects related to the probiotic chews, we advise to stop taking the product and seek advice from your vet.

Have questions regarding calming concerns? Please contact our WhatsApp for further info…

All of our Dr. Senst Soft Chew Range has an expiry date located on the bottom of each container. Alongside this you will also see a batch number, should you ever need it. All our products have a best before date of up to 2 years once opened, when stored correctly. We advise to store within the sealed container, in a cupboard away from direct sunlight. This minimises chance of contamination.

Can’t find the expiry date? Contact us via WhatsApp…

We recommend introducing Dr. Senst Probiotic & Digestive Gut Support Soft Chews into your dog’s daily routine from the age of 6 months plus.

The Benefits of Dental Powder include:

• Reduced Plaque Build-up
• Decreases Hardened Tartar On Teeth
• Freshens Bad Breath
• Whitens Teeth
• Reduces Inflamed Gums

Using the measuring scoop supplied, read the dosage chart and add the recommended number of scoops to your pet’s food (wet or dry). Repeat this once per day for best results.

Dosage - Based On The Weight Of Your Dog In KG

Small Dog (Under 10kg) - 1-2 SCOOPS
• ⁠185g = 3+ months use
•⁠ ⁠400g = 6.5 months use
•⁠ ⁠900g = 15+ months use

Medium Dog (10-22kg) - 3-4 SCOOPS
•⁠ ⁠185g = 1.5 months use
•⁠ ⁠400g = 3+ months use
•⁠ ⁠900g = 7.5 months use

Large Dog (23-50kg+) - 5-6 SCOOPS
•⁠ ⁠185g = 1+ months use
•⁠ ⁠400g = 2+ months use
•⁠ ⁠900g = 5+ months use

Results will be shown within 60 days of continuous use. If for any reason you have not noticed any result shown within this time, please contact us for help/advice! Or you can take advantage of our 60-Day Money-back Guarantee.

Ingredients in our Dental Powder, consist of 100% natural organic certified kelp seaweed. Nothing added or taken away. This product contains powerful Vitamins, Minerals & Trace elements that help control plaque & tartar build-up on your dog’s teeth.

YES - Dr. Senst Dental Powder size variations have been tested & approved suitable/safe for dogs by Dr. Senst Pets veterinary consultant Dr. Stephanie Bauer.

Dental Powder is best consumed in moderation. As seaweed has a rich source of iodine, overeating can lead to overstimulation of your pet’s thyroid gland. Making it unsuitable for dogs with hyperthyroidism.

If your pet is experiencing side effects related to this, we advise to stop taking the product and seek advice from your vet.

Have questions regarding allergy concerns? Please contact our WhatsApp for further info…

All of the Dr. Senst Dental Powder size variations have an expiry date located on the bottom of each container. Alongside this you will also see a batch number, should you ever need it. All our products have a best before date of up to 2 years once opened, when stored correctly. We advise to store within the sealed container, in a cupboard away from direct sunlight. This minimises chance of contamination.

Can’t find the expiry date? Contact us via WhatsApp…

We recommend introducing Dr. Senst Dental Powder into your dog’s food from the age of 6 months plus. This is when your dog has grown their adult teeth, after their puppy teeth have fallen out.

Dr. Senst Antiseptic Hypochlorous Acid is a clinically proven antiseptic formula that uses hypochlorous acid for pets, a natural disinfectant produced by your pet's immune system, to provide effective instant relief from ear infections, eye infections, bites, itching scratching, cuts, grazes, and minor wounds. It is designed to soothe & reduce irritations, and promote healing without the use of harsh chemicals.

Hypochlorous acid is a powerful yet gentle disinfectant that works by mimicking your pet's natural immune response to combat infections. It is highly effective against bacteria, viruses, and fungi, making it an excellent choice for treating and preventing infections and irritations.

Yes - Dr. Senst Hypochlorous Acid is completely safe for dogs and cats. It is pH balanced, non-toxic, and free from alcohol, preservatives, and fragrances. It will not sting or irritate your pet's skin, and it is pet safe to use around sensitive pet areas such as the eyes, ears, and mouth.

Dr. Senst Antiseptic Hypochlorous Acid is provided with a spray top or dropper top for ease of use across a multitude of applications: For best results, use the guide below for each product and how to get the best out of it.

SPRAY CAP BOTTLES

ITCHING & SCRATCHING - Spray direct onto the affected itching skin area at least twice daily and allow to dry naturally.

FLEA & TICK BITE RELIEF - Spray direct onto the affected flea & tick bite area at least twice daily and allow to dry naturally.

⁠SOOTHE WOUNDS & CUTS - Spray direct onto the affected wound area at least twice daily and allow to dry naturally.

TWIST DROPPER CAP BOTTLES

EAR CLEANER TREATMENT - Apply direct into the ear & massage the ear base for 20 seconds or apply to a cotton pad, gently rub the around affected ear area to loosen ear wax or soothe an infection.

EYE CLEANER TREATMENT - Apply directly to a cotton pad, gently rub the around affected eye area to loosen debris or soothe, do this at least twice daily and allow to dry naturally. DO NOT directly use to rinse inside the eye ball area.

Many pet owners notice improvements within a few days of regular application. For the best results, continue using the antiseptic spray or drops as directed until the symptoms completely subside.

Yes - Dr. Senst Antiseptic Hypochlorous Acid is vet-approved and complies with European Biocidal Products regulations. It is also tested and approved by independent laboratories in the UK to various EN standards, ensuring its pet safety and effectiveness.

Dr. Senst Calming Hemp Oil for Dogs & Cats is a premium, vet-approved, organic hemp oil designed to provide anxiety relief for pets. This calming hemp oil helps manage stress, nervous barking/meowing, and other anxiety-related issues, ensuring your pet remains calm and happy. This hemp oil for pets is an essential addition to your pets vitamins and supplements.

Calming hemp oil works by interacting with the endocannabinoid system, which helps regulate mood and anxiety. Dr. Senst Calming Hemp Oil For Dogs & Cats contains natural ingredients that promote relaxation and reduce stress, making it an effective pet calming product. Using hemp oil, both dogs & cats can experience significant anxiety relief and improved behaviour.

Administering Dr. Senst Calming Hemp Oil is easy. Simply add the recommended dosage to either your dog or cats food (wet or dry). This food topper ensures your pet gets their calming supplement effortlessly. Alternatively, you can administer it directly into your pets
mouth. Using hemp oil as a food topper is a convenient way to provide anxiety relief for dogs & cat.

SMALL DOGS - (1-10kg): Use a quarter of a dropper (0.5ml) twice per day

⁠MEDIUM DOGS - (11-22kg): Use half a dropper (1.0ml) twice per day

⁠LARGE DOGS - (23-50kg+): Use a full dropper (2.0ml) twice per day

⁠SMALL CATS - (1-5kg): Use a quarter of a dropper (0.5ml) twice per day

MEDIUM CATS - (6-10kg): Use half a dropper (1ml) twice per day

The main benefits of using Dr. Senst Calming Hemp Oil for Dogs & Cats include anxiety relief, reduced nervous barking/ meowing, improved behaviour, and enhanced overall well-being. Additionally, this hemp oil supports joint health, improves skin and coat condition, and aids in digestive health. Pet vitamins and supplements like this hemp oil for dogs & cats provide comprehensive health benefits.

Yes - Dr. Senst Calming Hemp Oil for Dogs & Cats can help manage aggressive behaviour by soothing underlying anxieties. Regular use of this calming oil fosters a more relaxed and friendly demeanour, reducing aggression and promoting calmer temperament. Using hemp oil for dogs & cats as part of a comprehensive approach to managing aggression is highly effective.