Unlocking the 10% discount with our cat and dog subscription box Subscribe & Save feature is a straightforward process. Begin by selecting the desired pet product and opting for "Subscribe & Save." After adding it to your cart, proceed to checkout, where you can customise the cat & dog treat box subscription frequency. Enjoy the simplicity as the 10% discount effortlessly applies to your total at checkout and voilà – you're ready to enjoy the perks of both regular deliveries and significant savings!

If you've forgotten your password, simply go to the Dr. Senst Pets login page and click on the "Forgot Password" or "Reset Password" link. Enter the email address associated with your account, check your email (including spam/junk folders) for a password reset link, and click on it. Follow the prompts to create a new password, save the changes, and you should be able to log in with your updated password. If you encounter any issues, please reach out to us via WhatsApp or email!

To check when your next order is scheduled, simply log in to your account. Once you're on the My Account page, navigate to your active subscriptions and look for details such as the next scheduled delivery date. If you have any trouble finding this information, please feel free to reach out to us!

Once you’re logged in, select My Account on the top bar, this is where you can change/edit your personal details, address information, payment method, and billing address. Simply look for the detail you wish to change in your account and click on its respective button. After you finish entering your details, click the save button to update your information.

Absolutely! If you need to change the date of your delivery, simply log in to your account, go to the My Account page, and click 'Edit Subscription' for the relevant subscription. Adjust the delivery date or frequency to your liking and save the changes. This allows you to customise your delivery schedule according to your preferences.

Absolutely! Even if you have an active pet subscription, you can still purchase one-off items. Browse our product catalogue and add the desired subscription box for dogs and cat subscription box to your cart. These additional items will be separate from your pet subscription, allowing you to enjoy the flexibility of both regular deliveries and the option to purchase individual items as needed.

If you want to remove a product in your subscription, it's a breeze! Just log into your account using your email on our website, head to the My Account page, and hit 'Edit Subscription.' Once there, spot the item you'd like to part ways with and give it a click to remove it. Remember to save your changes. We want your subscription boxes for dogs and subscription boxes for cats to be exactly what you want, so if you have any questions or need assistance with the removal process, please contact us!

Certainly! If you wish to pause your subscription, simply log in to your My Account page using the email you used for your purchase. On the My Account page, locate your active subscriptions and click on 'Edit Subscription' for the one you want to manage.

To temporarily halt your subscription, click on the 'Pause subscription for a month' button, and this option will automatically reset after a month. Please keep in mind that pausing your subscription means you won't receive deliveries for that period.

Yes, Absolutely! You have complete flexibility with our pet subscription service. There are no binding contracts, providing you with complete freedom to effortlessly pause, stop, cancel, or modify your monthly cat subscription boxes and dog subscription box at any time.

Cancelling your cat or dog subscription box is easy! Just log in to your account on our website, go to the My Account page, and click 'Edit Subscription.' Scroll down and select 'Cancel Your Deliveries' at the bottom.

Absolutely! Our cat and dog subscription box options make for the perfect gift for pet lovers. Simply select the pet subscription plan and frequency that suits the recipient, add a personalised message, and we'll take care of the rest. It's a thoughtful and convenient way to delight both pets and their owners!

Choosing the right subscription box for dogs or cats depends on your pet's preferences and needs. Our subscription boxes are designed to cater to various dietary requirements and preferences. You can explore our full product range and then options like our dog box subscriptions or cat monthly subscription box for each product you like. Feel free to reach out to our team for personalised recommendations based on your pet's specific needs.

Absolutely! Our cat and dog subscription box options are customisable to accommodate special pet dietary needs. Whether your pet requires grain-free health treats, antiseptic care, or specific nutritional supplements, you can tailor your pet subscription to include these preferences. Simply specify your requirements during the subscription setup, and we'll ensure each box meets your pet's dietary and health needs.